What Does a Pharmacy Assistant Do | Job Description

The job market for pharmacy assistant is a career that has seen a steady increase in popularity over the past few years. 

The career has many opportunities for growth and can provide a very rewarding experience. 


Those who are interested in pursuing a career as a pharmacy assistant should be aware of the requirements and learn about the job description as well.

If you are hoping to function as a pharmacy assistant, this document is the perfect place to begin, because it gives precise explanations of what a pharmacy assistant does, and  their job description. 

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Who Is A Pharmacy Assistant?

What Does a Pharmacy Assistant Do
Pharmacy Assistant

A pharmacy assistant is a person who helps to run a pharmacy. 


They usually have a college degree in pharmacy or a related field, and many have experience working in a pharmacy before landing their current job.

A pharmacy assistant has a number of duties to perform  which I will be considering in this article.

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Job Description: What Does A Pharmacy Assistant Do On Daily Basis?

Pharmacy assistants have a wide range of duties, depending on the size of the pharmacy and the specific tasks that their employer asks them to do here are some of them:

1. Creating And Maintaining Patient Files

Creating and maintaining patient files is an essential part of being a pharmacy assistant. By keeping track of important information such as medications, allergies, and medical history, pharmacists can provide better customer service and ensure that their patients are receiving the best possible care. 


Pharmacy assistants must be able to quickly and accurately enter information into a computer system, making sure that all relevant details are captured. 

In addition, they must be aware of any changes to a patient’s health status or medication regimen and update the files accordingly.

2. Scheduling Patients’ Appointments 

As a pharmacy assistant, you know that it is important to keep patients’ appointments on time. However, sometimes things can get busy and appointments can be delayed.

One of the most important things you can do when scheduling patients’ appointments is to make sure that you have accurate information about their health history.

This includes knowing their current medications, any allergies they may have, and any previous medical procedures or surgeries they have had. 

You also need to take into account the patient’s work schedule. If they are working a full-time job, it is important to try and schedule their appointment during their lunch break or before work.

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3. Checking And Collecting Prescriptions

Prescription checking and collecting is an important part of the pharmacy assistant’s job. Pharmacists need to be able to trust their assistants with this task, and assistants need to be able to do it quickly and accurately. Here are a few tips for checking and collecting prescriptions: 

  •  Always double check the patient’s identification before you begin checking prescriptions. This includes looking for any identifying marks or numbers that may have been missed in the original paperwork. 
  • Once you have verified the patient’s identification, start by checking for any outstanding prescriptions that the patient is currently taking. Many pharmacies will have a system in place where you can select which prescriptions to check first. 
  •  Once you have checked all of the outstanding prescriptions, it is time to start collecting them.

4. Responsible For Customer Service

Pharmacy Assistants are in charge of providing customer service to patients. They are responsible for greeting patients, taking their prescription orders, and helping them with any questions they may have about their medications.

 Pharmacy Assistants must be patient and polite, and should be able to answer any questions that patients may have. 

Pharmacy assistant must always maintain a positive attitude.

5. Taking Inventory Of Pharmaceutical Supplies

Inventorying pharmaceutical supplies is an important  job description  for pharmacy assistants.

It allows pharmacists to identify and replace worn or outdated medications with newer, more effective options.

 To ensure that the pharmacy’s inventory is up-to-date and accurate, pharmacists employ a variety of methods, including periodic inventory checks and spot checks. 

Pharmacy assistants are often responsible for taking inventory. They use various tools, such as scanners and databases, to track the store’s stock levels. 

By keeping track of what’s in stock and what needs to be replaced, pharmacy assistants can ensure that the pharmacy remains well-stocked and operational.

They also  make a list of all the pharmaceutical supplies that are needed to run the pharmacy. 

This includes items like vials of medication, tablets, syringes, and other medical supplies. 

 Check the expiration dates on all of the items on the list. If any items have expired, toss them out or put them in a designated area where they will not be used until they expire. 

Arrange all of the pharmaceutical supplies in alphabetical order by manufacturer or product name. This makes it easy to find what you’re looking for when you need it. 

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6. Processing Sales Transactions For Medications 

Pharmacy assistants are vital in processing sales transactions for medications. They work with pharmacists to ensure that customers receive the correct medication and that the order is processed quickly and efficiently. 

Pharmacy assistants need to have a good understanding of pharmacology and be able to process sales transactions quickly and accurately. 

They should also be able to communicate with customers effectively, keep track of inventory, and handle customer complaints.

7. Directs All Health Related Issues To The Pharmacists 

The pharmacy assistant is the front line worker in the pharmacy. They are responsible for stocking and checking medications, answering customer questions, and filing paperwork

As such, it is important that they have all the information they need to provide excellent service to their patients. That’s why all health-related issues should be directed to the pharmacists. 

By doing this, they can be sure that their responsibilities are being carried out correctly and efficiently.

8. Attends To Emails And Fax

Assistant pharmacists are responsible for attending to emails and faxes as well as other administrative duties. In order to be effective in this role, assistants must possess excellent communication skills.

They also need to be able to handle multiple tasks simultaneously, as they often have to respond to customer inquiries as well as handle paperwork.

 Assistant pharmacists typically receive a diploma in pharmacy from a recognized school and then complete an assistant pharmacy program.

9. Ensures That Work Areas Are Organised 

It is important for an assistant pharmacist to ensure that work areas are organised in order to improve efficiency.

This can be done by creating designated work stations, using dividers to organise medicines, and having clear signage.

By doing this, assistants can avoid wasting time looking for specific items, and they can also ensure that medicines are stored in an orderly fashion.

Additionally, creating a system where staffers report any problems or issues as soon as they arise will help to get these issues resolved quickly.

10. Types And Prints Prescription Label

There are many types of prescription labels, and each print can be customized to match the branding and aesthetic of a particular pharmacy. 

Printed prescription labels can also be personalized with the pharmacist’s name or logo. Assistant pharmacists are responsible for printing and distributing prescription labels to patients.

The variety of types and prints on prescription labels can be confusing for assistant pharmacists. Here are some tips to help you decode them: 

1. Boxed Prints: These prescriptions will have a consistent type, font, and size throughout the label.

2. LinesPrints: This type of print is most commonly used on over-the-counter medications. It’s designed to be easy to read at a glance, with no background or text distractions.

3. DotPrints: This print is best used for medications that need to be taken multiple times a day. It has small dots across the bottom, which makes it easier to track doses and remember when to take the medication.

4. PictogramsPrints: These are images that represent different health conditions or medications.

Skills And Requirements For A Pharmacy Assistant 

  • High school diploma or GED
  • Proven experience assisting in a pharmacy
  • Proficient in all Microsoft Office applications.
  • Detail-oriented and accurate
  • Trustworthy
  • The ability to work as part of a team
  • Excellent communication skills.
  • Exceptional customer service skills.


In conclusion, the pharmacy assistant job is a great option for someone who wants to work in a fast-paced, high-volume environment. 

The hours are flexible, and the pay is good. If you have experience working with medicines and are comfortable working with people, this could be the perfect career for you.


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