Loss Prevention Officer
Scarborough, Estimated: $31,000 – $44,000 a year
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Job ID: 193522
Location: ON-Scarborough (0506)
Address: 300 Borough Drive, Scarborough, ON M1P 4P5, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Loss Prevention Jobs are important because Loss Prevention Agent protects a store’s assets against theft and works with the Leadership team to maintain operational controls to reduce loss.
Essential Duties And Responsibilities
As needed, provide clients with courteous, professional, and informed service.
Surveillance on the sales floor, as well as use of the CCTV system, to detect, observe, and catch or discourage anyone from conducting external theft (s).
Adhere to all laws and SEPHORA rules pertaining to apprehensions, search and seizure, and evidence preservation.
Prepare reports on any thefts, merchandise recoveries, accident investigations, and audits.
Establish and maintain professional relationships with all internal partners, local law enforcement, mall security, and other retailers.
In any criminal or civil action in which the Agent is summoned, testify in court on behalf of the firm.
To maintain store loss prevention knowledge, provide new hire and ongoing employee trainings.
Conduct self-audits, checklists, and safety checks throughout the store. Inform the store’s leadership team and the District Loss Prevention Manager of the results.
Assist the store leadership team with inventory planning and the inventory process.
Collaborate with retailers and DLPM to create and implement shrinkage prevention programs.
Expected Skills And Qualifications
1 year of retail asset protection/loss prevention experience is required.
All license criteria must be met and maintained (as required by province or local jurisdiction).
Strong written, speaking, interviewing, listening, and interpersonal communication skills are required.
Ability to retain cool while providing excellent instruction on loss avoidance strategies in the heat of the situation.
It is preferable if you are familiar with Windows, Word, and Excel.
A high school diploma or its equivalent is required.
It is necessary to be available to work various hours and days, including nights, weekends, and holidays.
The capacity to work at different places across a market.
Work in a fragrance filled environment.
Lift and carry up to 50 pounds.
Bend and stretch to stock shelves.
This position requires you to be available 24 hours a day, seven days a week, including evenings, weekends, and holidays. As needed, work weekends and/or overnight shifts.
Work in an industrial setting that demands up to 5 miles of walking per day and the capacity to carry up to 20 pounds with or without suitable accommodations.
Experience with Lean Six Sigma ideas is preferred, and certification such as the PMP is a bonus.
Experience searching and analyzing data bases such as SQL, MYSQL, Access, Exception Based Reporting, and others.
Extensive knowledge of security equipment such as intrusion detection systems, access control systems, and video review systems.
Extensive experience in a variety of company types, including logistics, warehouse, distribution center, and multi-site loss management.
Interviewing and interrogation experience, such as Wicklander and Zulawski, is advantageous, as is LPQ, CPP, LPC, CFI, or other certificates.
Experience with Workplace Violence and/or Business Continuity
Amazon is dedicated to creating a diverse and inclusive workplace. Amazon is an equal opportunity employer that does not discriminate based on race, country origin, gender, gender identity, sexual orientation, protected veteran status, handicap, age, or any other legally protected status.
Sephora is owned by LVMH Moet Hennessy Louis Vuitton, the world’s biggest luxury goods business, and is widely considered as a beauty trendsetter due to its unrivaled selection of premium products, unbiased professional service, interactive shopping experience, and innovation.
Sephora shops – Sephora runs about 1,900 locations in 29 countries across the world, with a growing presence of over 360 outlets in North America. Sephora launched its first store in the United States in New York in 1998, and its first in Canada in Toronto in 2004. Sephora’s headquarters in North America are in San Francisco, with corporate offices in New York, Montreal, and Toronto.
Sephora.com – Founded in the United States in 1999 and Canada in 2003, Sephora.com is the leading beauty website on the Internet, as well as Sephora’s largest North American shop in terms of sales and product and brand variety.
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