Team Member, Quality Assurance (Digital Lab) at First Bank of Nigeria Limited – Recruitbros

Team Member, Quality Assurance (Digital Lab) at First Bank of Nigeria Limited

  • Full Time
  • Lagos

Website First Bank of Nigeria Limited

First Bank Nigeria

First Bank of Nigeria Limited is a Nigerian multinational bank and financial services company headquartered in Lagos, Nigeria. It is the premier bank in West Africa.

We are recruiting to fill the position below:

Job Title: Team Member, Quality Assurance (Digital Lab)

Job Identification Number: 332
Location: Lagos
Employment Type: Full Time


  • Conduct proactive monitoring, operation and maintenance of channels applications and infrastructure (AgentBanking, Wallet, CoralPay,  Postillion Office, Postilion Portal, FEP (Postilion), CSIS, Connect24 & Uniser, Mastercard Online, Pay Arena, PayAttitude, ViaCard Prepaid, etc) to maintain and support operations and ensure compliance to relevant standards
  • Provide technical direction in requirement definition, planning, coordination and implementation of channels applications and infrastructure. ((FIP (In Branch), FIP Service (In & Out), FirstMonie, FirstMobile, USSD, WhatsApp Application, FirstAdvance, MCASH).
  • Perform configurations, problems, incidents, IT service continuity and supply
  • Assist effort to develop and configure channels infrastructure from conceptualization through stabilization
  • Test, debug, document and analyze performance of channels applications and infrastructure components
  • Provide support to all environments (production, test, QA, development, etc.), channels infrastructure implementation and patch management
  • Conduct event, fault and performance management.
  • Fulfil service requests and perform routine maintenance and support activities within SLA.
  • Detailed stakeholder engagement in issue resolution and adherence to escalation matrix.
  • Provide innovative solutions to problems, developments and integrations in the Channels eco-system
  • Background to Mid-Level knowledge in modern IT technologies and domains to support and advance the Channels Systems.
  • Prepare and design reports on Systems availability and performance.


  • Minimum of a First Degree or its equivalent in an IT related discipline.
  • Minimum of 3 years Post -NYSC experience.

Application Closing Date
10:20 PM: 22nd July, 2022.

To apply for this job please visit

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