Human-Aware Real-Time Solutions Ltd is a provider of cutting edge technology solutions for businesses and non-profits. We help businesses maximize their technological resources for optimal productivity by creating well built IT solutions.
We are recruiting to fill the position below:
Job Title: Sales & Customer Engagement Officer
Location: Yaba, Lagos
Employment Type: Full-time
Responsibilities
- Handle incoming calls or inquiries from prospective customers or clients
- Attract potential customers by answering product and service questions
- Deal and help resolve any customer complaints
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Cross sell other products and services of the company
- Respond to customers’ enquiries via email, live chat, and active social media platforms.
- Credit customers upon payment confirmation.
Requirements
- Interested candidates should possess a Bachelor’s Degree, HND, OND with 1 year of experience.
Salary
N900,000 – N1,100,000 Annually.
Application Closing Date
30th September, 2022.
To apply for this job please visit docs.google.com.