Desk Head, Core Banking Support (EOD Operations) at First Bank of Nigeria Limited – Recruitbros

Desk Head, Core Banking Support (EOD Operations) at First Bank of Nigeria Limited

  • Full Time
  • Lagos

Website First Bank of Nigeria Limited

First Bank Nigeria

First Bank of Nigeria Limited is a Nigerian multinational bank and financial services company headquartered in Lagos, Nigeria. It is the premier bank in West Africa.

We are recruiting to fill the position below:

Job Title: Desk Head, Core Banking Support (EOD Operations)

Job Identification: 620
Location: Samuel Asabia House, Lagos

Duties & Responsibilities

  • Provide  technical leadership to Core Banking Support EOD Operations team and Plan team’s work load
  • Ensure that daily EOD/BOD process on all critical applications for Nigeria and Subsidiaries are successfully executed daily and collaborate with all applications support Team to ensure successful Month end/Quarter End/ Year End activities are carried out within the assigned period.
  • Manage EOD/BOD enhancements to improve system availability in readiness for bankwide operations.
  • Ensure all daily EOD dependent management and regulatory reports are generated accurately and delivered in line with SLA to all internal and external stakeholders for Nigeria and Subsidiaries
  • Review daily EOD/BOD and backup reports to ensure compliance with documentations and standards operating procedure and sign off on all Registers
  • Monitor the effective closure of all Internal and External Audits Exceptions and generate periodic reports.
  • Ensure Closure of Vulnerability exceptions related to Core Banking Operations and provide weekly report.
  • Administer the Bank’s off-site  Vault  and Sign off all  Movement registers
  • Review vendor agreements in line with bank’s policies.
  • Plan and coordinate the effective Business Continuity Exercising and Testing with other application owners
  • Planning and implementation of operational processes
  • Drafting and reviewing of  processes , procedures and documentation of EOD operational activities in line with approved guidelines.
  • Coordinate EOD operations team’s activities with all other critical banking applications team (Finacle Core Banking, Treasury, Finnone, Mysis & FirstDirect) to ensure continuous operation.
  • Coordinate the activities and operations with inter-dependency on IT Infrastructure team ( Database , SysAdmin and Network team)
  • Provide L2 support to critical applications in production environment.
  • Proactively identify and manage datacenter operational problems and contributes to their resolution.
  • Perform routine critical application analysis and evaluation of resource requirements necessary to maintain and improve service levels
  • Manage escalations emanating from daily operations of the datacenter in line with the IT Service Operations escalation matrix. Escalate to OEM for L3 support.
  • Identify and ensure training needs of Data centre operations team aimed at improving skills and competences required for Operational activities are met.
  • Implement new IT projects as assigned by IT management

Job Requirements

  • Minimum of a First Degree
  • Master’s Degree or a recognized professional certification or IT related discipline will be an added advantage.


  • 5+ years of experience in Banking applications /Systems Administration and Support
  • 2+ years of management experience

Application Closing Date
29th July, 2022; 12:42

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