Customer Service Manager - Restaurant at UHR Consult Limited – Recruitbros

Customer Service Manager – Restaurant at UHR Consult Limited

  • Full Time
  • Abuja

Website https://twitter.com/ConsultUhr UHR Consult Limited

Transforming Human Capital

At UHR, we create sustainable growth and increased quality of service delivery through training of talents/ Human resources.

We are recruiting to fill the position below:

Job Title: Customer Service Manager – Restaurant

Location: Abuja (FCT)

Job Overview and Duties

  • Receive calls and maintain relationships with both existing & potential customers
  • Engage in customer retention strategies
  • Help in day to day decision making to come up policies as it relates to customer service
  • Serve as middle person between the customers and business department
  • Helps resolve customer issues and escalate when appropriate
  • Listen and respond to customers’ needs and concerns
  • Provide information about products and services
  • Take orders, determine charges, and oversee billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Research answers or solutions as needed
  • Refer customers to supervisors, managers, or others who can help
  • Doing everything else as assigned by your line manager or Supervisor.

Requirement

  • Candidates should possess relevant qualifications.

Application Closing Date
15th July, 2022.

Method of Application
Interested and qualified candidates should send their Cover Letter and CV as one document in PDF / Word format to: [email protected] using the Job Title as the subject of the mail.

To apply for this job email your details to uhrconsultlimited2019@gmail.com

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