Cluster Loss Prevention Manager
Amazon UK Services Ltd.
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Proven experience in Security and Loss prevention within the supply chain including significant experience in a distribution and logistics environment at the management level
Relevant qualification in loss prevention, security management, administration of justice, related field, or equivalent experience is required
Decision Making/Problem-Solving skills and proven ability to effectively gather the right data from the appropriate source
Experience handling multi-faceted teams within an ever-changing environment
Multi-site experience and proven ability to handle senior stakeholders
Since opening in 1995, we’ve been advancing the boundaries of possible further and further. Today, we’re a Fortune 500 organization that relies on Amazon’s security systems and World Wide Loss Prevention Programs, in the ever-growing environments of our Fulfilment Centres, Distribution & Sortation Centres, Last Mile Facilities, and any other off-site facilities of the Amazon business. The ideal candidate joins a Cluster of Fulfilment Centres and multiple other business unit locations and will directly engage with the local senior management teams, where they coordinate and implements all aspects of our loss prevention strategy.
The Cluster Loss Prevention Manager operates with significant autonomy and discretion in a multi-location cluster and enables a team of Loss Prevention Managers and Loss Prevention Specialists to support the business regardless of the business unit.
In addition, the Cluster Manager is responsible for the Security and Loss Prevention contribution to crisis management planning and emergency response for the cluster.
The Cluster Loss Prevention Manager will supervise a team to support the accomplishment of Amazon EU business targets and the strengthening of our brand, by effectively protecting against relevant threats and by handling security and loss prevention risks, exposures, and losses that could:
Change the continuity of our business operations
Inflict damage to our tangible and non-tangible assets
Have an adverse impact on our company brand and reputation
Information & Intelligence
Liaising and aligning regularly with business and support functions to understand operational plans and to provide adequate risk management to enable those plans.
Identifying, evaluating, and handling threats and risks within all business activities within their cluster
Analyzing incidents, incidents, and intelligence to identify trends. Recommend and implement effective actions accordingly
Conducting, directing, coordinating, and/or coordinating investigations of internal theft and fraud within the sites of their cluster while ensuring compliance with relevant Amazon professional and ethical standards as well as with local legislation.
Sharing, reporting, and/or escalating information and intelligence with relevant functions to ensure visibly and collaboration within the EU framework
Planning, hiring, and developing S&LP team members (managers and specialists) that will be sufficient, suitable, and skillful to perform their tasks
Coordinating and recruiting an ever-growing team of Loss Prevention Managers and Specialists
Planning, budgeting, and monitoring the implementation and performance of security guarding services within the cluster
Developing presence multipliers, by implementing training and awareness improvement initiatives for various levels within operations and support functions
Creating mechanisms to support onboard all new talents to the organization, and contributes to the growth of others by acting as a mentor, coaching, and giving feedback to contribute to developing talent and support career development
Effectively prioritizing tasks and activities to ensure meeting customers’ needs
Means & Equipment
Supporting launches of new sites and ensures adequate physical security measures are being installed to meet standards and risk management requirements
Overseeing the planning, design, installation, and ongoing maintenance of physical security measures to meet the operational needs and the risk management requirements
Identifying new solutions and technologies to effectively mitigate risks
Standards & Procedures
Communicating with business and support functions stakeholder the relevant group initiatives and programs, and obtains their commitment and buy-in as well as feedback for improvement
Ensuring compliance of the sites within the region with implementation manuals and policies.
Control & Supervision
Monitoring, reporting, and handling compliance and performance of all relevant activities within the cluster, and ensures meeting goals, targets, and KPI’s
Responsible and accountable for the planning, requesting, allocating, spending, and monitoring of budgets within their cluster to ensure cost-effective operations
Communication and Influencing- excellent verbal and written communication in English
Demonstrate ability to identify the customer expectation and adjust language and style to suit the listener
Customer-focused; have excellent follow-up skills
Wicklander Zulawski (WZ) interview qualification
Qualification with relevant security bodies; CPP, PSP, TAPA
A grasp of Kaizen and Lean methodology and techniques would be advantageous
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates
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